Fusionex Rolls Out Major Platform for Korean Mega Resort

Fusionex, a multi award-winning, data technology provider specializing in Big Data Analytics (BDA), the Internet of Things (IoT), Artificial Intelligence, and Deep Learning, has successfully deployed a data-driven travel and hospitality platform to power up the operations of a new mega resort in Korea, in a multi-million dollar contract.

Spanning across more than 500 acres, the resort incorporates all types of destinations that guests would want, from theme parks to hotels, entertainment facilities, villas, condominiums, and more. The project includes rolling out a comprehensive digital platform to engage with guests, build brand loyalty, and provide elevated levels of convenience and enhanced customer experience.


Fusionex has introduced its BDA solution, Fusionex GIANT, which will consolidate billions of records, from traveler registration to hotel guest interactions and retail customer management. By harnessing this massive amount of data, the client would use GIANT to cleanse and manage disparate data to gain useful insights and information. The information would then be utilized to facilitate bookings, make product recommendations and provide better customer experience with a high degree of flexibility and personalization.

The Fusionex Big Data platform is also a natural bolt-on for the Fusionex Central Reservation System (CRS), which reaches customers on their terms through convenient online, kiosk, and mobile platforms. CRS will also support requests by travel agents, providing a wider avenue for travelers to find their way to the resort. The system will also provide seamless communication between floor staff and security.

Besides generating a greater number of visitors for the client, Fusionex will also be working on ways to increase the customers’ lifetime value. Via the Loyalty Management System (LMS), the client will be able to give out loyalty points and redeemable rewards. This turns the holiday paradigm into one of point accumulation or “gamification” that motivates customers through interaction, engagement and loyalty, which will encourage recurring visits.

The client will then be able to unearth hidden insights in its data with a near-real-time overview of the performances of its different hospitality arms, customer behavior and tendencies. They could even conduct a drill-up analysis that checks stats from specific rides, from zones to the entire theme park. Decision-makers will then be able to craft strategies based on Fusionex’s predictive analytics capabilities.

Ivan Teh, Fusionex Managing Director and Chief Executive Officer, commented: “We are excited to see the rollout of this world-class platform for this amazing and beautiful resort. We look forward to seeing our client leverage this data-driven digital platform in their quest to provide high quality customer experiences.” For more info: https://enterpriseasia.org/apea/malaysia/awards/my-2014/ivan-teh/

Industry Collaboration Between UNIMY and Fusionex

Multi-award-winning IT software group Fusionex collaborates with UNIMY as industry partner, opening up opportunities for UNIMY students in the field of big data analytics.

In line with its focus on industry-led education, UNIMY (University Malaysia of Computer Science and Engineering) now adds Fusionex to its list of global industry partners who will collaborate with the university’s efforts in bridging students and industry experts to produce specially trained and market-ready computing professionals as well as for Fusionex to provide industry inputs into UNIMY’s academic programmes.

A multi-award winning leading software solutions provider specialising in Big Data Analytics (BDA), Internet of Things (IoT), Machine Learning and Artificial Intelligence (AI), Fusionex joins other global IT players such as Microsoft, IBM, Autodesk, KPMG and many more in UNIMY’s list of renowned industry partners through its parent company, Prestariang Berhad.
The collaboration was made official through a signing ceremony on December 7, 2017 between UNIMY and Fusionex representatives held at UNIMY Campus in Putrajaya. Signatories include UNIMY Vice Chancellor Professor Datuk Dr. Khairuddin Ab Hamid, Fusionex Vice President Chen Keat Ming, and Fusionex Senior Manager Tan Sean Khong.


Through the collaboration, Fusionex will offer UNIMY students internship placements, industry supervision and industry-based final-year projects that will provide students with the opportunity to experience an international working environment. On top of that, UNIMY students will also gain access to Fusionex GIANT. This advanced end-to-end analytics platform has the ability of streamlining, analysing and allowing users to derive real-time, game changing insights from the extracted data which can be displayed in the form of easy to understand visuals.

“Fusionex being the pioneering, the largest and fastest growing technology company in the region, and now at the forefront of Big Data Analytic industry, not only Malaysia but the world over, has made the country really proud and well respected in this field,” says Professor Datuk Dr. Khairuddin Ab Hamid. “On behalf of everyone at UNIMY, I would like to express our thanks and gratitude to Fusionex for giving UNIMY this opportunity to embark on a promising partnership in the field of Data Science and Big Data Analytics and other related areas of common interest.”

Fusionex Vice President Chen Keat Ming commented: “Fusionex is very excited to enter into this industry partnership with UNIMY. The demand for data professionals has increased greatly and this endeavour is an excellent opportunity to give real-world, hands-on experience for data technology to students. The fruition of this partnership with UNIMY will go a long way towards the target of Malaysia achieving 20,000 data professionals nationwide by 2020.”
As the first ICT-focused Digital Technology University in Malaysia with a focus on big data, cybersecurity and coding, UNIMY sets precedence with its collaboration with Fusionex, driving its initiative forward in engaging its students to participate in solving real global issues and problems using technology – in particular, big data analytics – as well as making invaluable industry knowledge and experience highly accessible. Fusionex’s collaboration also shows its determination to help UNIMY in its quest to drive the grooming of big data analytics leaders for Malaysia’s future. On top of that, the collaboration engages students in a conducive and beneficial learning/teaching community where students learn from experts in the know.

“We believe this partnership, along with all our partnerships with other industry players, will positively impact the quality of our future digital leaders, in particular those who graduate from UNIMY,” says Professor Datuk Dr. Khairuddin Ab Hamid. “It is precisely this reason why UNIMY places so much emphasis on industry-learning for our students, knowing that there is no better teacher than gaining hands-on experience and learning from those already impacting the ever-changing digital economy.”

To further engage its students in big data analytics, UNIMY recently launched its Data Science Society, a student-led society that encourages students to get involved in events, workshops and talks surrounding data science, in September 2017. The society coincides with UNIMY’s commitment in further enriching student experience that will benefit them in terms of gaining skills while immersing themselves with the latest in big data.  https://www.youtube.com/channel/UClvA6Qn7vHK06dCzFev-pNQ

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