Powering Alibaba’s eWTP with big data analytics, AI and machine learning

KUALA LUMPUR: It has been more than a year since the Digital Free Trade Zone (DFTZ) initiative was launched in Malaysia and although public attention was only revived a week ago during the launch of Alibaba Group Holding Ltd’s first regional office here, several local companies have already been hard at work making the ambitious project a reality.

Big data analytics firm Fusionex International Plc is one of them, having led a consortium which secured a contract to provide the e-Services platform for the DFTZ from the Malaysia Digital Economy Corp.

The awarding of the contract was announced in November last year and according to Fusionex, has since been up and running with more than 3,000 small and medium enterprises (SMEs) on board currently.

“More and more of [these companies] are starting to appreciate that it is important to level up and capitalise on the robust growth in e-commerce and the export market,” said Datuk Seri Ivan Teh, Fusionex founder and chief executive officer of Fusionex.

He added that many local SMEs that Fusionex has spoken to are receptive, open-minded and cognisant of the global language.

“They are open and want to embrace technology as long as it’s easier, faster, better, and more cost-effective than the status quo. In short, they are constructive but might be facing challenges in areas such as market access, funds, modern skills and technology. This is where DFTZ’s e-Services can assist them,” Teh told The Edge Financial Daily in an email exchange.

The platform is key to realising the e-World Trade Platform (eWTP) that has been one of Alibaba’s key initiatives under the DFTZ banner and aims to provide Malaysian SMEs access to global consumers via e-commerce.

https://twitter.com/fusionexint

“The e-Services platform functions as a one-stop digital trade facilitation platform, that is integrated with a multitude of business service platforms, e-marketplaces, government agencies, logistics providers, freight forwarders, agents, SMEs and other service providers,” said Teh.

The platform aims to “bridge the gap in terms of know-how, reduce costs, as well as avoid or minimise unnecessary delays and encumbrances associated with the old way of manually doing things,” he said, adding that it is meant to be highly scaleable and inclusive.\

According to Teh, the platform is powered by big data technologies, artificial intelligence (AI) and machine learning and is “designed to help merchants — regardless of shape and size — to level the playing ground, and do so without incurring exorbitant costs”.

Fusionex is also riding on the strength of Alibaba Cloud, what with being the latter’s official strategic partner in this region.

“They are a great, committed partner,” Teh said of Alibaba Cloud, noting that the collaboration is synergistic as the latter “has a great cloud offering, whereas Fusionex is a leader in big data technology, AI and machine learning with a strong international reputation.”

While Fusionex may not be a household name to most Malaysians, it has certainly made waves overseas. The company had, until July last year, been listed on London’s Alternative Investment Market.

However, Teh had decided to take the company private after five years on the market due to what he reportedly said was a persistently undervalued stock.

Without disclosing any figures, Teh shares that Fusionex has “invested significantly” and will continue to invest as it is fully committed to ensuring the success of the e-Services platform.

He did not reveal the names of the group’s partners in its consortium, but that they are local players with the relevant expertise and experience.

Teh pointed out that like the DFTZ itself, the e-Services platform is not constrained to physical hubs such as the KL Aeropolis logistics hub being developed by Malaysia Airports Holdings Bhd and Cainiao Smart Logistics Network (Hong Kong) Ltd.

“e-Services will be an open platform that welcomes multiple business service providers, be it forwarding agents, logistics players, and of course very importantly, good local SMEs with great Malaysian products.”

“The cost benefits and efficiencies these players enjoy would ultimately trickle down to consumers [in the form of] faster, more efficient and more cost-effective products and fulfilment,” he said. https://twitter.com/fusionexint

Malaysian SMEs should join Alibaba’s Singles’ Day sale

Local small and medium enterprises (SMEs) are urged to get onboard China’s biggest e-commerce platform, Alibaba Group Holdings Ltd, and take advantage of the newly launched Digital Free Trade Zone (DFTZ) to expand their business horizon abroad.

Minister of Transport Datuk Seri Liow Tiong Lai said via Alibaba, local SMEs could also be part of the Singles’ Day sale and promotion that is held every Nov 11.

fusionex ivan teh

For example, the China-based company recorded US$25 billion (RM102.88 billion) in sales during the last Singles’ Day sale, joined by as many as 60,000 international brands and merchants.

“As such, our SMEs must quickly get onboard the Alibaba platform so that we also can participate in the Singles’ Day sale next year. I am confident that it will be another sales record,” he said after launching the Ninth Pikom Leadership Summit in Kuala Lumpur yesterday.

He said that Malaysia’s e-commerce operator, Lazada, also experienced explosive growth in Malaysia and across the region, racking up RM96 million in sales via 6.5 million items ordered during the one day sales event.

On the Singles’ Day sale, Shopee has generated an increase in search interest by 71.4%, following by 11street (66.7%), Hermo (50%) and Zalora (25%).

“Based on the search interest on Nov 11, the five most popular e-commerce (platforms) in Malaysia are Lazada, Shopee, 11street, Zalora and Hermo,” Liow said.

The DFTZ that was launched early this month by Prime Minister Datuk Seri Mohd Najib Razak together with Alibaba founder Jack Ma, is expected to provide 1,972 Malaysian SMEs the opportunity to sell their products online.

Liow added that the DFTZ will position Malaysia as the regional e-fulfilment hub for Asean consumers.

He said the existence of phase 1 of the DFTZ facility should be fully capitalised by local players to deliver their products to the Chinese market.

“Cainiao Network (Technology Co Ltd) and Malaysia Airports Holdings Bhd will set up a 24ha e-fulfilment hub in phase 2 of DTFZ, slated to be operational by 2020,” he said.

The ministry has also targeted to increase air cargo volume in Kuala Lumpur International Airport up to three million tonnes by 2050, compared to the current 726,000 tonnes.

Meanwhile, at the launch, Liow also witnessed a tripartite memorandum of understanding (MoU) between Pikom (National ICT Association of Malaysia), CyberSecurity Malaysia and Fusionex Corp Sdn Bhd to enhance information and communications technology and data security.

Fusionex MD Datuk Seri Ivan Teh said the MoU would pave the way to accelerate the rate of big data analytics in Malaysia.

He said the MoU will see both parties working together to provide training in the area and encouraging the building of data skillsets within the workforce.

“It will be the push needed to create, educate and inspire a new generation of data professionals in line with the MDEC’s (Malaysia Digital Economy Corp) aim to have 20,000 data professionals by 2020,” he said. https://www.youtube.com/watch?v=FQ5tpqyQVOs

Fusionex wins Malaysia Airlines project for information collaboration

Fusionex awarded contract from Malaysia Airlines Berhad to provide a group-wide data management platform that will increase work efficiency and ease of communications within its group.

Kuala Lumpur – February 6, 2018 —

Fusionex, a multi-award-winning, leading software solutions provider specializing in Big Data Analytics (BDA), the Internet of Things (IoT), Artificial Intelligence, and Machine Learning, has been awarded a contract of significant value with Malaysia Airlines Berhad (“MAB”) to provide a group-wide data management platform that will increase work efficiency and ease of communications within its group.

MAB seeks to address the challenges encountered by its thousands of employees to work and communicate efficiently. With millions of travelers flying on MAB every month to almost 60 destinations, MAB requires a scalable platform to cope with the volume as well as complexity of data and information gathered, in MAB’s bid to better serve its customers and staff.

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The platform will allow for collaboration within the company and also facilitates messaging and information sharing between employees. With all employees using the same platform, any communication, whether textual, imaging etc. would be accessible quickly and easily.

Apart from work purposes, the platform will allow employees to participate in leisure activities for an optimized work-life balance to be achieved. An enterprise social network feature will be deployed for employees to use as a social collaboration tool, in line with MAB’s objective to promote a strong and united corporate community.

Dato’ Seri Ivan Teh, Fusionex CEO, commented: “This initiative is applauded as it is targeted to bring Malaysia Airlines’ corporate performance to greater heights, as well as to foster closer communication among MAB employees. Coordinating thousands of employees with a huge amount of data across the globe is no small feat. This win showcases the vast potential for data management and data technology to empower a variety of sectors including aviation towards digital transformation, and we are delighted to be a part of this journey with Malaysia Airlines.”

About Fusionex
Fusionex is an established multi-award winning data technology provider specializing in Analytics, Big Data, Machine Learning and Artificial Intelligence (AI). Its offerings are focused on helping clients unlock the value and derive insights from data. Fusionex is the largest Big Data Analytics company and market leader in ASEAN, bringing state-of-the-art, innovative and breakthrough data-driven solutions to its stable of clientele (including Fortune 500, FTSE companies, large conglomerates as well as a wide array of small and medium enterprises (SMEs)) that spans across the United States, Europe as well as Asia Pacific.

Fusionex has recently entered into a strategic partnership with Alibaba Cloud to drive digital transformation across the region.

To read more about Fusionex, visit : https://about.me/ivanteh

Contact Info:
Name: Visithra Manikam
Organization: Pi PR Consultancy
Phone: 03-77241719/ 0122661679

Fusionex Rolls Out Major Platform for Korean Mega Resort

Fusionex, a multi award-winning, data technology provider specializing in Big Data Analytics (BDA), the Internet of Things (IoT), Artificial Intelligence, and Deep Learning, has successfully deployed a data-driven travel and hospitality platform to power up the operations of a new mega resort in Korea, in a multi-million dollar contract.

Spanning across more than 500 acres, the resort incorporates all types of destinations that guests would want, from theme parks to hotels, entertainment facilities, villas, condominiums, and more. The project includes rolling out a comprehensive digital platform to engage with guests, build brand loyalty, and provide elevated levels of convenience and enhanced customer experience.

Fusionex

Fusionex has introduced its BDA solution, Fusionex GIANT, which will consolidate billions of records, from traveler registration to hotel guest interactions and retail customer management. By harnessing this massive amount of data, the client would use GIANT to cleanse and manage disparate data to gain useful insights and information. The information would then be utilized to facilitate bookings, make product recommendations and provide better customer experience with a high degree of flexibility and personalization.

The Fusionex Big Data platform is also a natural bolt-on for the Fusionex Central Reservation System (CRS), which reaches customers on their terms through convenient online, kiosk, and mobile platforms. CRS will also support requests by travel agents, providing a wider avenue for travelers to find their way to the resort. The system will also provide seamless communication between floor staff and security.

Besides generating a greater number of visitors for the client, Fusionex will also be working on ways to increase the customers’ lifetime value. Via the Loyalty Management System (LMS), the client will be able to give out loyalty points and redeemable rewards. This turns the holiday paradigm into one of point accumulation or “gamification” that motivates customers through interaction, engagement and loyalty, which will encourage recurring visits.

The client will then be able to unearth hidden insights in its data with a near-real-time overview of the performances of its different hospitality arms, customer behavior and tendencies. They could even conduct a drill-up analysis that checks stats from specific rides, from zones to the entire theme park. Decision-makers will then be able to craft strategies based on Fusionex’s predictive analytics capabilities.

Ivan Teh, Fusionex Managing Director and Chief Executive Officer, commented: “We are excited to see the rollout of this world-class platform for this amazing and beautiful resort. We look forward to seeing our client leverage this data-driven digital platform in their quest to provide high quality customer experiences.” For more info: https://enterpriseasia.org/apea/malaysia/awards/my-2014/ivan-teh/

Industry Collaboration Between UNIMY and Fusionex

Multi-award-winning IT software group Fusionex collaborates with UNIMY as industry partner, opening up opportunities for UNIMY students in the field of big data analytics.

In line with its focus on industry-led education, UNIMY (University Malaysia of Computer Science and Engineering) now adds Fusionex to its list of global industry partners who will collaborate with the university’s efforts in bridging students and industry experts to produce specially trained and market-ready computing professionals as well as for Fusionex to provide industry inputs into UNIMY’s academic programmes.

A multi-award winning leading software solutions provider specialising in Big Data Analytics (BDA), Internet of Things (IoT), Machine Learning and Artificial Intelligence (AI), Fusionex joins other global IT players such as Microsoft, IBM, Autodesk, KPMG and many more in UNIMY’s list of renowned industry partners through its parent company, Prestariang Berhad.
The collaboration was made official through a signing ceremony on December 7, 2017 between UNIMY and Fusionex representatives held at UNIMY Campus in Putrajaya. Signatories include UNIMY Vice Chancellor Professor Datuk Dr. Khairuddin Ab Hamid, Fusionex Vice President Chen Keat Ming, and Fusionex Senior Manager Tan Sean Khong.

Fusionex

Through the collaboration, Fusionex will offer UNIMY students internship placements, industry supervision and industry-based final-year projects that will provide students with the opportunity to experience an international working environment. On top of that, UNIMY students will also gain access to Fusionex GIANT. This advanced end-to-end analytics platform has the ability of streamlining, analysing and allowing users to derive real-time, game changing insights from the extracted data which can be displayed in the form of easy to understand visuals.

“Fusionex being the pioneering, the largest and fastest growing technology company in the region, and now at the forefront of Big Data Analytic industry, not only Malaysia but the world over, has made the country really proud and well respected in this field,” says Professor Datuk Dr. Khairuddin Ab Hamid. “On behalf of everyone at UNIMY, I would like to express our thanks and gratitude to Fusionex for giving UNIMY this opportunity to embark on a promising partnership in the field of Data Science and Big Data Analytics and other related areas of common interest.”


Fusionex Vice President Chen Keat Ming commented: “Fusionex is very excited to enter into this industry partnership with UNIMY. The demand for data professionals has increased greatly and this endeavour is an excellent opportunity to give real-world, hands-on experience for data technology to students. The fruition of this partnership with UNIMY will go a long way towards the target of Malaysia achieving 20,000 data professionals nationwide by 2020.”
As the first ICT-focused Digital Technology University in Malaysia with a focus on big data, cybersecurity and coding, UNIMY sets precedence with its collaboration with Fusionex, driving its initiative forward in engaging its students to participate in solving real global issues and problems using technology – in particular, big data analytics – as well as making invaluable industry knowledge and experience highly accessible. Fusionex’s collaboration also shows its determination to help UNIMY in its quest to drive the grooming of big data analytics leaders for Malaysia’s future. On top of that, the collaboration engages students in a conducive and beneficial learning/teaching community where students learn from experts in the know.

“We believe this partnership, along with all our partnerships with other industry players, will positively impact the quality of our future digital leaders, in particular those who graduate from UNIMY,” says Professor Datuk Dr. Khairuddin Ab Hamid. “It is precisely this reason why UNIMY places so much emphasis on industry-learning for our students, knowing that there is no better teacher than gaining hands-on experience and learning from those already impacting the ever-changing digital economy.”

To further engage its students in big data analytics, UNIMY recently launched its Data Science Society, a student-led society that encourages students to get involved in events, workshops and talks surrounding data science, in September 2017. The society coincides with UNIMY’s commitment in further enriching student experience that will benefit them in terms of gaining skills while immersing themselves with the latest in big data.  https://www.youtube.com/channel/UClvA6Qn7vHK06dCzFev-pNQ

Alibaba Cloud partners with Malaysia’s Fusionex to provide cloud solutions in Southeast Asia

Local small and medium enterprises (SMEs) are urged to get onboard China’s biggest e-commerce platform, Alibaba Group Holdings Ltd, and take advantage of the newly launched Digital Free Trade Zone (DFTZ) to expand their business horizon abroad.

Minister of Transport Datuk Seri Liow Tiong Lai said via Alibaba, local SMEs could also be part of the Singles’ Day sale and promotion that is held every Nov 11.

For example, the China-based company recorded US$25 billion (RM102.88 billion) in sales during the last Singles’ Day sale, joined by as many as 60,000 international brands and merchants.

“As such, our SMEs must quickly get onboard the Alibaba platform so that we also can participate in the Singles’ Day sale next year. I am confident that it will be another sales record,” he said after launching the Ninth Pikom Leadership Summit in Kuala Lumpur yesterday.

He said that Malaysia’s e-commerce operator, Lazada, also experienced explosive growth in Malaysia and across the region, racking up RM96 million in sales via 6.5 million items ordered during the one day sales event.

On the Singles’ Day sale, Shopee has generated an increase in search interest by 71.4%, following by 11street (66.7%), Hermo (50%) and Zalora (25%).

“Based on the search interest on Nov 11, the five most popular e-commerce (platforms) in Malaysia are Lazada, Shopee, 11street, Zalora and Hermo,” Liow said.

The DFTZ that was launched early this month by Prime Minister Datuk Seri Mohd Najib Razak together with Alibaba founder Jack Ma, is expected to provide 1,972 Malaysian SMEs the opportunity to sell their products online.

fusionex ivan teh

Liow added that the DFTZ will position Malaysia as the regional e-fulfilment hub for Asean consumers.

He said the existence of phase 1 of the DFTZ facility should be fully capitalised by local players to deliver their products to the Chinese market.

“Cainiao Network (Technology Co Ltd) and Malaysia Airports Holdings Bhd will set up a 24ha e-fulfilment hub in phase 2 of DTFZ, slated to be operational by 2020,” he said.

The ministry has also targeted to increase air cargo volume in Kuala Lumpur International Airport up to three million tonnes by 2050, compared to the current 726,000 tonnes.

Meanwhile, at the launch, Liow also witnessed a tripartite memorandum of understanding (MoU) between Pikom (National ICT Association of Malaysia), CyberSecurity Malaysia and Fusionex Corp Sdn Bhd to enhance information and communications technology and data security.

Fusionex MD Datuk Seri Fusionex Ivan Teh said the MoU would pave the way to accelerate the rate of big data analytics in Malaysia.

He said the MoU will see both parties working together to provide training in the area and encouraging the building of data skillsets within the workforce.

“It will be the push needed to create, educate and inspire a new generation of data professionals in line with the MDEC’s (Malaysia Digital Economy Corp) aim to have 20,000 data professionals by 2020,” he said.

Malaysian SMEs should join Alibaba’s Singles’ Day sale

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